Expert Linux & AWS Infrastructure Management
Whether you run AWS infrastructure, custom Linux servers, or web hosting environments, our experienced engineers keep your systems running 24/7. Monitoring, support, security, and maintenance - handled by professionals, not scripts.
Three Ways We Can Help
We serve different types of infrastructure with tailored solutions. Choose the path that fits your business.
AWS Operations Services
Expert management for your AWS infrastructure. We handle EC2, RDS, load balancers, and auto-scaling groups with 24/7 monitoring, incident response, patching, and disaster recovery.
- 24/7 incident response & on-call
- Proactive monitoring & alerting
- Security patching & hardening
- Backup & disaster recovery
Ideal for: Companies running production workloads on AWS who need experienced operations support.
Linux Operations Services
Custom Linux administration for companies running production infrastructure on bare metal, VPS, or non-AWS cloud. Monitoring, patching, support, and backups configured to your environment.
- Monitoring & incident response
- Patching & maintenance
- On-demand Linux admin support
- Backup management & recovery
Ideal for: SaaS companies, e-commerce, and organizations with custom Linux infrastructure.
Server Management Plans
Complete 24/7 management for web hosting servers running cPanel, Plesk, DirectAdmin, or Virtualmin. One flat rate per server, unlimited support tickets.
- 24/7/365 monitoring and support
- Unlimited tickets, no extra charges
- Security hardening and patching
- Migrations and disaster recovery
Starting at $65/month
Why Companies Choose Server Surgeon
Twenty Years of Experience
We've been managing Linux servers since 2005. Our engineers have handled every type of outage, security incident, and infrastructure challenge. When something unexpected happens, we know what to do.
Experienced Engineers Only
Every administrator at Server Surgeon has at least eight years of Linux experience. You work with seasoned professionals who understand production systems - not junior staff reading from scripts.
Fast, Reliable Response
We respond to monitoring alerts within 5 minutes. Standard support tickets are answered in 10-30 minutes. When your servers need attention, we're there.
Transparent Pricing
No hidden fees, no surprise charges, no "that's not included" conversations. We scope work clearly upfront and stick to it. Volume and prepay discounts available.
AWS Operations Services
For companies running production infrastructure on AWS, we provide expert operations support. Choose one service or all four - each is configured to your specific AWS environment.
24/7 Incident Response & On-Call
When alerts fire, our engineers are already investigating - triaging issues, executing pre-approved fixes, and escalating only when necessary. Your team sleeps while we handle emergencies.
Proactive Monitoring & Alerting
Comprehensive monitoring using CloudWatch and Prometheus. We tune alerts to reduce noise, build custom dashboards, and implement auto-remediation for common problems.
Security Patching & Hardening
We keep your EC2 instances current with OS patches, kernel updates, and security fixes. Staged rollouts, documented rollback procedures, and emergency patching for critical vulnerabilities.
Backup & Disaster Recovery
We design backup strategies, implement RDS snapshots and EBS backups, configure cross-region replication, and conduct regular DR drills to ensure you can actually recover.
AWS Services We Manage
Compute
- EC2 Instances
- Auto Scaling Groups
- ECS Containers
Databases
- RDS (MySQL, PostgreSQL)
- ElastiCache
Networking
- ALB / NLB
- VPC & Security Groups
- Route 53
Storage
- EBS Volumes
- S3 Buckets
- Cross-region Replication
Every engagement starts with a conversation. We'll learn about your AWS environment and put together a custom proposal.
Linux Operations Services
For product companies and SaaS businesses, we offer flexible Linux administration services configured to your specific needs. Choose one service or all four - each is tailored to your environment.
Monitoring & Incident Response
We monitor your servers and respond when something goes wrong. You choose the coverage window - 24/7, after-hours only, or weekends and holidays. Our engineers triage, diagnose, and either resolve issues or escalate with clear context.
Patching & Maintenance
We keep your servers current with OS patches, security updates, and software upgrades. You approve maintenance windows, we handle execution. Monthly reports show what was patched and any issues found.
Linux Admin Support
When you need configuration changes, troubleshooting, or performance tuning, our engineers are available via ticket. Flexible arrangements based on expected hours or tickets per month.
Backups & Recovery
We implement, monitor, and maintain your backup systems. Daily monitoring of backup jobs, investigation of failures, recovery documentation, and optional disaster recovery drills.
Every engagement starts with a conversation. We'll learn about your infrastructure and put together a custom proposal.
Server Management Plans for Web Hosting
For web hosting companies running control panel servers, our management plans provide complete 24/7 coverage at a fixed monthly rate. All plans include monitoring, unlimited support tickets, security hardening, optimization, and migrations.
Volume Discounts: 20% off for 5+ servers. Up to 15% additional discount for quarterly, semi-annual, or annual payment.
Compare all plansWhat's Included in Every Management Plan
24/7/365 Support
Unlimited tickets answered by experienced administrators. Most responses in 10-30 minutes.
Server Monitoring
Continuous monitoring with 5-minute administrator response to alerts.
Security Hardening
Firewall configuration, intrusion detection, and ongoing security patching.
Optimization
Web server and database tuning for better performance.
Migrations
Same-day server migrations with minimal downtime.
Disaster Recovery
Rapid response to outages, hacks, and drive failures.
Getting Started Is Easy
For AWS Infrastructure
- 1 Schedule a consultation call
- 2 Receive a custom proposal
- 3 We begin onboarding
For Linux Servers
- 1 Schedule a consultation call
- 2 Receive a custom proposal
- 3 We begin onboarding
For Web Hosting
- 1 Order your plan online
- 2 Submit server credentials
- 3 We begin management
Ready to Stop Worrying About Your Servers?
Whether you need comprehensive server management or custom Linux administration, our experienced engineers are ready to help. Let's talk about what you need.
Or call us: +1-877-378-7436 (toll free) | +1-213-291-9191 (international)