Talk to a senior system administrator about your servers. Tell us what you run, what you need, and what is going wrong if anything is, and a real person on our team will write back with specifics.
Our team has been managing Linux servers running cPanel, Plesk, DirectAdmin, Virtualmin, and panel-less Linux since 2005. Whichever panel you run, whichever cloud or data center you are on, whichever Linux distribution sits under it, someone on the team has seen it before. The first reply is not a brochure. It is a plan.
Mon–Fri, 9 AM to 5 PM Pacific time (Los Angeles)
Outside business hours, email us or use the form below. We pick up the inbox at the start of the next business day.
Tickets answered 24/7/365
Tickets are our standard support channel because the work and the resolution end up in a written record every administrator on the team can read. Phones are normally answered during business hours Pacific time (Los Angeles). If you call about an active issue, please open a ticket first or in parallel so we can record the work.
Send a message and a senior system administrator will write back with specifics — pricing for your fleet, migration plan if you are moving from another provider, panel support, backup retention, and contract terms. No tier ladder. If we are not the right fit for what you are running, we will tell you and point you somewhere better if we know where.
Number of servers, the panels you run, the hosting provider, the Linux distribution, and what is on your mind. A migration, an outage you keep having, a previous management vendor that did not work out, a growth plan that needs the on-call rotation off your shoulders. Whatever it is.
A plan tailored to what you sent. The price, the panel scope, the migration cutover, the backup retention, what we would do differently from your current setup. Real numbers. Real next steps. If we are not the right fit, that comes back too.
Order through the customer portal when you are ready. We set up monitoring and management of your first server within an hour or two of receiving the access details. From there, the work happens through the ticketing system, with monitoring opening tickets and your team opening tickets and a senior administrator on shift around the clock to work them.
Server Surgeon has been managing Linux servers for web hosting companies since 2005. Twenty-one years of Linux server work, four panels, multiple Linux distributions, multiple clouds. We respond to alerts on your server in five to ten minutes, work standard tickets in ten to thirty, and resolve most inside an hour. Every system administrator on the team has 8+ years managing production web hosting servers.
“Thank you for keeping me updated and for your fabulous support today. I can see that my client's websites are running just fine and email services are back to normal. You (Alexander) and Edward have provided exceptional service, thank you again!”
Paul Fabulous Support
“Just wanted to give kudos to your team, Thomas in particular. You guys saved us again today with your backup service. He was able to pull a huge database from July and install it so we could access it and extract some vital lost data. You guys have always been great.”
Kevin Backup Investment
“I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it — you provide a much-needed coverage in our gap between what we know, what we don't, and what we just don't know that we don't know…”
Scott Extremely Pleased
“Server Surgeon is awesome! I'm so grateful for your swift responses and help with the server. It's good to feel less of a victim now with a fighting chance against hackers.”
Larry Awesome
“Wow, I am really impressed. The turnaround was great, emails from the admins were clear and the monitoring panel is terrific. It's clear that you have perfected the process. I wish I had called you last week instead of agonizing over how hard finding someone was going to be.”
Carol Monitoring
“It's really nice to be able to concentrate on doing what we do best — web design, development and SEO — rather than spending hours/days on Linux forums hoping to find a fix, when in reality we haven't got a clue how to manage a Linux server to the commercial standard that's required.”
Chong Keeps Us Focused
If you have what you need, you can order Server Surgeon’s Linux server management directly through the customer portal. Month-to-month, no fixed-term contract. 30-day money-back guarantee on your first month.
No setup fees · 30-day money back · No contracts
Or call +1-877-378-7436
