24/7 Server Monitoring
Constant monitoring of your Virtualmin server — CPU, memory, disk, network, RAID array, outbound spam outbreaks, and the response of every service: Virtualmin and Webmin, MySQL, MariaDB, PostgreSQL, PHP, PHP-FPM, Apache, Nginx, LiteSpeed, Postfix, Dovecot, BIND, FTP, and SSH. Custom website sanity checks, application probes, port and connection monitors added on request. Alerts land in our Virtualmin server management queue, not on your phone.
24/7 Server Support
Unlimited 24/7/365 ticket support for anything on your Virtualmin server. Blocked outbound email and SMTP bounces, IMAP and Dovecot connection issues, SSL and TLS certificate renewals, slow WordPress sites and wp-admin lockouts, DNS, SPF, DKIM, and CNAME changes, firewall and ModSecurity rule updates, cron failures, .htaccess and file permissions, malware scans, reboots, outages, and any system administration task you can describe in a ticket. Standard tickets respond in ten to thirty minutes, urgent in five to ten. No ticket limit, no hourly charges.
Virtualmin Server Hardening
Advanced CSF firewall tuned to your Virtualmin server traffic, with Login Failure Daemon blocking brute-force attempts on Webmin, FTP, SSH, and email. Linux socket monitor, Logwatch, Rootkit Hunter, and chkrootkit catch unauthorized processes and rootkits. ModSecurity and PHP hardening on request. Webmin and Virtualmin auth hardened, two-factor where you want it. SSL on every domain through Let’s Encrypt or your certificate of choice. SSH and DNS hardening, kernel patching, and secured /tmp + /var/tmp + /dev/shm. CloudLinux integration when your Virtualmin server runs it. PCI compliance assistance for e-commerce servers.
Virtualmin Server Setup
Full build of a new Virtualmin server when you need one. Linux OS install, Webmin and Virtualmin install (GPL or Pro), our hardening baseline, and configuration of the services you will host. Let’s Encrypt deployed for valid SSL on every domain. Hostname plus forward and reverse DNS configured. DNS templates ready for every domain you add, with DKIM, SPF, and DMARC enabled on every mail domain. We migrate your existing websites, databases, and applications from the old server before the cutover.
Virtualmin Server Migrations
Virtualmin server migrations completed with the lowest possible downtime. Final fast-sync runs just before the cutover, then DNS flips. End users wake up on new Virtualmin server hardware without a status-page incident. We migrate Virtualmin-to-Virtualmin using Virtualmin’s built-in domain backup and restore, control-panel-to-Virtualmin, and bare-metal-to-cloud — AWS EC2 to DigitalOcean, or any source to any target. CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations completed without losing customer data. Hostname, DNS, mail, and SSL certificates cut over cleanly.
Virtualmin Server Backup
Backup is a separate Linux server backup service that we recommend for every Virtualmin server. Seven daily and four weekly backups retained, with Backup Restoration to any server, monitored daily for failures. See Linux Server Backup.
Disaster Recovery
Disaster recovery is the highest-priority work we do as part of your Virtualmin Server Management. From server compromises and hard drive failures to accidentally deleted databases and user accounts, we work around the clock until your data is fully restored. Depending on severity we can often recover from a crashed drive or server-wide hack without a backup. Backup Restoration from any backup source you have — ours, the hosting provider’s snapshot, or whatever R1Soft or JetBackup left behind. Reboot, restore, and triage the moment the alert hits.
Linux Updates & Patching
Your Virtualmin server’s OS patch level kept current. Kernel and core utility upgrades applied, reboots scheduled and notified. Security patches for major Linux outbreaks applied promptly. Webmin and Virtualmin updates and major PHP upgrades done with rollback ready. MySQL, MariaDB, and PostgreSQL version upgrades, including major-version migrations on InnoDB and MariaDB Galera cluster setups.
Software Installation
OS-level software installs on your Virtualmin server. Java and Tomcat for application servers. Apache, NginX, LiteSpeed, and PHP-FPM for the web stack. Varnish, Squid, and Solr for caching and search. MySQL, MariaDB, and PostgreSQL for databases. CloudLinux and CageFS for tenant isolation. BIND for DNS. WHMCS for billing. MagicSpam and MailScanner for mail flow. Git, OpenVPN, Cloudflare, and most third-party Linux software with an install guide.
Apache & NginX Optimization
Apache, Nginx, LiteSpeed, and PHP-FPM pool sizing across the multiple PHP versions Virtualmin lets you run per virtual server. MySQL & MariaDB Optimization — query tuning, memory buffers, thread cache, slow query log review (plus PostgreSQL where you run it). In-memory RAM disk for tmpdir; Memcached and REDIS as object caches. HTTP/2 enabled, mod_deflate and mod_gzip compression. Disk I/O bottleneck triage. Memory pressure root cause analysis. Relocation of MySQL data to SSD or NVMe when available.
Email & Mail Servers
Postfix configuration. Dovecot IMAP and POP3 tuning. Webmail (Roundcube, Usermin) lockout fixes. SMTP relay setup. ProcMail recipes. DNS records for SPF, DKIM, and DMARC. Spam control with SpamAssassin. Whitelist and blocklist management. Mail queue triage and bounce loop diagnosis. Mailbox quota issues. Blocked outbound email and IP delisting. The everyday email work that hosting companies forget to ask for until it breaks.
And Much More
Virtualmin root work, virtual server template edits, reseller and user account changes, DNS zone work, SSH access management, cron jobs, certificate installation and renewal, firewall rule changes, .htaccess and file permissions, log file analysis, Virtualmin script installer triage, WordPress and wp-admin recovery, the ten-minute things and the four-hour things.