Senior DirectAdmin administrators handle every server alert and every server ticket you open, twenty-four hours a day, since 2005. Five to ten minute urgent response on DirectAdmin servers. $65 per server with volume and prepay discounts that stack.
Managing DirectAdmin servers for hosting companies worldwide since 2005.
Talk to sales now: +1-877-378-7436
$65/ server / monthSave up to 35% with annual & 5+ server discounts
DirectAdmin Server Experts
We work with any hosting provider in common use.
Our 24/7 monitoring watches your DirectAdmin server and opens a ticket when something needs attention. You and your team can open a server ticket any time, for anything. We work the queue around the clock.
Constant monitoring of your DirectAdmin server — CPU, memory, disk, network, RAID array, outbound spam outbreaks, and the response of every service: DirectAdmin and the Evolution skin, MySQL, MariaDB, PHP, PHP-FPM, Apache, Nginx, LiteSpeed, OpenLiteSpeed, Exim, Dovecot, BIND, FTP, and SSH. Custom website sanity checks, application probes, port and connection monitors added on request. Alerts land in our DirectAdmin server management queue, not on your phone.
Unlimited 24/7/365 ticket support for anything on your DirectAdmin server. Blocked outbound email and SMTP bounces, IMAP and Dovecot connection issues, SSL and TLS certificate renewals, slow WordPress sites and wp-admin lockouts, DNS, SPF, DKIM, and CNAME changes, firewall and ModSecurity rule updates, cron failures, .htaccess and file permissions, malware scans, reboots, outages, and any system administration task you can describe in a ticket. Standard tickets respond in ten to thirty minutes, urgent in five to ten. No ticket limit, no hourly charges.
Advanced CSF firewall tuned to your DirectAdmin server traffic, with DirectAdmin’s built-in Brute Force Monitor (BFM) blocking attempts on the panel, FTP, SSH, and email. Linux socket monitor, Logwatch, Rootkit Hunter, and chkrootkit catch unauthorized processes and rootkits. ModSecurity rules updated via CustomBuild. PHP hardening on request. SSL on every domain through Let’s Encrypt or your certificate of choice. SSH and DNS hardening, kernel patching, and secured /tmp + /var/tmp + /dev/shm. CloudLinux integration when your DirectAdmin server runs it. PCI compliance assistance for e-commerce servers.
Full build of a new DirectAdmin server when you need one. Linux OS install, DirectAdmin install via CustomBuild, our hardening baseline, and configuration of the services you will host. Let’s Encrypt deployed for valid SSL on every domain. Hostname plus forward and reverse DNS configured. DNS templates ready for every domain you add, with DKIM, SPF, and DMARC enabled on every mail domain. We migrate your existing websites, databases, and applications from the old server before the cutover.
DirectAdmin server migrations completed with the lowest possible downtime. Final fast-sync runs just before the cutover, then DNS flips. End users wake up on new DirectAdmin server hardware without a status-page incident. We migrate DirectAdmin-to-DirectAdmin using DirectAdmin’s admin-level backups, control-panel-to-DirectAdmin, and bare-metal-to-cloud — AWS EC2 to DigitalOcean, or any source to any target. CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations completed without losing customer data. Hostname, DNS, mail, and SSL certificates cut over cleanly.
Backup is a separate Linux server backup service that we recommend for every DirectAdmin server. Seven daily and four weekly backups retained, with Backup Restoration to any server, monitored daily for failures. See Linux Server Backup.
Disaster recovery is the highest-priority work we do as part of your DirectAdmin Server Management. From server compromises and hard drive failures to accidentally deleted databases and user accounts, we work around the clock until your data is fully restored. Depending on severity we can often recover from a crashed drive or server-wide hack without a backup. Backup Restoration from any backup source you have — ours, the hosting provider’s snapshot, or whatever R1Soft or JetBackup left behind. Reboot, restore, and triage the moment the alert hits.
Your DirectAdmin server’s OS patch level kept current. Kernel and core utility upgrades applied, reboots scheduled and notified. Security patches for major Linux outbreaks applied promptly. CustomBuild updates and major PHP upgrades done with rollback ready. MySQL and MariaDB version upgrades, including major-version migrations on InnoDB and MariaDB Galera cluster setups.
OS-level software installs on your DirectAdmin server. Java and Tomcat for application servers. Apache, NginX, LiteSpeed, OpenLiteSpeed, and PHP-FPM for the web stack. Varnish, Squid, and Solr for caching and search. MySQL, MariaDB, and PostgreSQL for databases. CloudLinux and CageFS for tenant isolation. BIND for DNS. WHMCS for billing. MagicSpam and MailScanner for mail flow. Git, OpenVPN, Cloudflare, and most third-party Linux software with an install guide.
Apache, Nginx, LiteSpeed, OpenLiteSpeed, and PHP-FPM pool sizing across the multiple PHP versions DirectAdmin lets you run per account. MySQL & MariaDB Optimization — query tuning, memory buffers, thread cache, slow query log review. In-memory RAM disk for tmpdir; Memcached and REDIS as object caches. HTTP/2 enabled, mod_deflate and mod_gzip compression. Disk I/O bottleneck triage. Memory pressure root cause analysis. Relocation of MySQL data to SSD or NVMe when available.
Exim configuration. Dovecot IMAP and POP3 tuning. Webmail (Roundcube) lockout fixes. SMTP relay setup. DNS records for SPF, DKIM, and DMARC. Spam control with SpamAssassin and BlockCracking. Whitelist and blocklist management. Mail queue triage and bounce loop diagnosis. Mailbox quota issues. Blocked outbound email and IP delisting. The everyday email work that hosting companies forget to ask for until it breaks.
Admin, reseller, and user account changes, package edits, DNS zone work, SSH access management, cron jobs, certificate installation and renewal, firewall rule changes, .htaccess and file permissions, log file analysis, WordPress and wp-admin recovery, the ten-minute things and the four-hour things.
$65 per DirectAdmin server with volume and prepay discounts that stack. Unlimited tickets. Month-to-month, no fixed-term contract, with a 30-day money-back guarantee. Order online and your DirectAdmin server is in management within an hour or two of receiving access details.
Questions? See the Quick FAQ below, browse our full FAQ library, or post a question on our Contact Us page.
Some of our customers run a single DirectAdmin server. Others run a mixed fleet of Linux servers across cPanel, Plesk, DirectAdmin, and Virtualmin. The same senior system administrators deliver cPanel Server Management, Plesk Server Management, and Virtualmin Server Management — same per-server price, same 24/7 ticket queue, same playbook.
We support every Linux server distribution hosting companies actually run: AlmaLinux, Rocky Linux, Ubuntu, Debian, CentOS, and RHEL.
We work with any hosting provider, including AWS, Google Cloud, Azure, IBM Cloud, DigitalOcean, Hetzner, OVH, Vultr, and Linode, and with most cloud hosting technologies in common use.
Looking for something else? Search our extensive FAQ here.
Still have questions? Browse our 150+ question FAQ or contact our sales team.
Server Surgeon has been providing server management services for vanilla Linux and Linux control panel servers since 2005. Our plans include Linux server hardening, optimization, 24/7 monitoring as well as support for server outages, troubleshooting, migrations, disaster recovery, software installations, and more. Give us a call at +1-213-291-9191 to find out more about our server management plans or order online today.
Server Surgeon has been providing DirectAdmin server management to web hosting companies since 2005. Twenty-one years of DirectAdmin server work, four panels, multiple Linux server distributions, multiple clouds, and one promise we will not break: every DirectAdmin server emergency gets resolved without ever needing to ask you. The hosting companies that try our DirectAdmin server management tend to stay. Some have been with us for fifteen years. Some for eighteen. Some for twenty. They stay because when something goes wrong on their DirectAdmin server, the problem gets fixed.
“Thank you for keeping me updated and for your fabulous support today. I can see that my client's websites are running just fine and email services are back to normal. You (Alexander) and Edward have provided exceptional service, thank you again!”
Paul Fabulous Support
“Just wanted to give kudos to your team, Thomas in particular. You guys saved us again today with your backup service. He was able to pull a huge database from July and install it so we could access it and extract some vital lost data. You guys have always been great.”
Kevin Backup Investment
“I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it — you provide a much-needed coverage in our gap between what we know, what we don't, and what we just don't know that we don't know…”
Scott Extremely Pleased
“Server Surgeon is awesome! I'm so grateful for your swift responses and help with the server. It's good to feel less of a victim now with a fighting chance against hackers.”
Larry Awesome
“Wow, I am really impressed. The turnaround was great, emails from the admins were clear and the monitoring panel is terrific. It's clear that you have perfected the process. I wish I had called you last week instead of agonizing over how hard finding someone was going to be.”
Carol Monitoring
“It's really nice to be able to concentrate on doing what we do best — web design, development and SEO — rather than spending hours/days on Linux forums hoping to find a fix, when in reality we haven't got a clue how to manage a Linux server to the commercial standard that's required.”
Chong Keeps Us Focused
DirectAdmin servers go wrong in known ways. A CustomBuild rebuild fails halfway through and leaves Apache in a half-recompiled state. A DirectAdmin update breaks PHP for half the accounts on the server. MySQL pegs the disk because a customer wrote a runaway query. MariaDB replication breaks during a failover. ModSecurity blocks a legitimate billing API. PHP-FPM workers stay stuck. A database goes corrupt during a write. The Brute Force Monitor misfires and locks a reseller out of their own panel. A drive in the RAID set fails on a Saturday night. The previous Linux server management provider closes the ticket and tells the customer it is their problem.
Every one of those DirectAdmin server tickets has been picked up by a senior system administrator here, more times than we can count.
We finish DirectAdmin server migrations another firm abandoned mid-rsync. We trace the actual cause when a DirectAdmin server has been compromised, and take the steps that prevent it from happening again. We clean up after a DirectAdmin update that broke something the previous admin could not put back. We pull data off failing drives when there is no clean DirectAdmin server backup of last Tuesday. We track down intermittent issues another vendor wrote off as “just one of those things.”
The web hosting companies that have stayed with us for fifteen and eighteen and twenty years stayed because when something goes wrong on their DirectAdmin server, the problem gets fixed.
If we are not the right fit, the 30-day money-back guarantee is the easiest check we ever sign. Month-to-month, no fixed-term contract on your DirectAdmin server. Most hosting companies stay because they do not get burned again.
No setup fees · 30-day money back · No contracts
Or call +1-877-378-7436
