5.0 average rating · 40 verified reviews · See our reviews on Facebook
Most of our customers came to us cautious. They had been burned by a prior provider. These are the words of the hosting companies that stayed.
“Thank you for keeping me updated and for your fabulous support today. I can see that my client's websites are running just fine and email services are back to normal. You (Alexander) and Edward have provided exceptional service, thank you again!”
Paul Fabulous Support
“Just wanted to give kudos to your team, Thomas in particular. You guys saved us again today with your backup service. He was able to pull a huge database from July and install it so we could access it and extract some vital lost data. You guys have always been great.”
Kevin Backup Investment
“I have been using your services now for over 5 years and am extremely pleased with the relationship that we have established. Just set it and forget it — you provide a much-needed coverage in our gap between what we know, what we don't, and what we just don't know that we don't know…”
Scott Extremely Pleased
“You and your team always impress us with your fast and effective service. It goes without saying that you guys work really hard and I trust you implicitly.”
Gene Trust
“Thank you. I have been really impressed. I am extremely happy that I made the switch.”
Tim Made the Switch
“Server Surgeon is awesome! I'm so grateful for your swift responses and help with the server. It's good to feel less of a victim now with a fighting chance against hackers.”
Larry Awesome
“Thank you VERY much for your swift response and fix! We were starting to look at here and suddenly the problem was gone. Server Surgeon saves the day again.”
Gene Swift Response
“I just want to say thank you to you guys. I'm a new customer and I've certainly used up much more of your time than the monthly $65 fee you charge so I really appreciate it. You're all doing an outstanding job and your response time is amazing — I've not seen this quickness in any of the server providers I've used before. Thanks again.”
Michael Happy New Customer
“Wow, I am really impressed. The turnaround was great, emails from the admins were clear and the monitoring panel is terrific. It's clear that you have perfected the process. I wish I had called you last week instead of agonizing over how hard finding someone was going to be.”
Carol Monitoring
“I've been recommending your service to clients and colleagues for years — it's great!”
Matt Recommended Service
“Everything was handled with expertise and professionalism. I literally don't know what we would have done without Server Surgeon in that situation. I hope you will share this message with the team, especially George, Alexander, Scott and anyone else who helped.”
Jen Expertise and Professionalism
“You guys are amazing! I was out of town this weekend and had no access to the Internet. Thank you so much for monitoring and keeping our site live!”
Dave Proactive Monitoring
“Thank you very much George, we appreciate all the help that you and your colleagues provide to us here at [company name removed]. This is just another example of how good the Server Surgeon support is.”
Sam Helpful
“I cannot thank you guys enough — I think by tracking the spam to the [name removed] site, you not only helped with one of our client's sites, you have essentially stopped the crazy flow of spam to my inbox that had been going on for months. Such a nice surprise to open my email and only be greeted by legitimate messages, and not have to spend time wading through junk.”
Duncan Spam Prevention
“I really appreciate it very much especially since we did this late last night and everything appears to have gone smooth without a hitch. I feel lucky to have a strong, reliable, and knowledgeable team like you on my corner. Totally happy with the experience!”
Israel 24/7/365 Migrations
“I mean it 100%. You guys are great. Runs like a well-oiled machine. Just a quick word of thanks for the support we get from Server Surgeon.”
Sajeel Well-Oiled Machine
“You are a life saver… 4 hours and [company name removed] could not fix the issue… 30 minutes and you're done… Thanks again for the great service!”
Nick Life Saver
“I have nothing but praise for Server Surgeon and the awesome staff, who have helped me above and beyond my expectations! Nothing has ever been too difficult for your support guys, they are just wonderful.”
Paul Awesome Staff
“Thanks again for your time and expertise. The laser focus on solving the issue this morning has really made my day tremendously more productive.”
Jeff Problem Solving
“We love dealing with you guys. Super professional and saved us on more than one occasion. Thanks again for your excellent service.”
Karen Super Professional
“I would like to express my thanks to you for the top-notch service. It was great to wake up this morning to see everything working and all done within the schedule window. If I was in the US, I'd be sure to buy you all a drink. Once again thanks for all your hard work and effort.”
Cameron Top-Notch Service
“I know I usually never respond to you guys with a thank you as we finalize a ticket, as we are always just blasting through things as usual. But I do want you ALL to know that we are ALWAYS very thankful of all of the work you do for us.”
Stephen Very Thankful
“Everyone was very helpful during this migration. You have a very friendly and knowledgeable staff who made this a cake walk for us. It's not often you work with multiple support reps who know exactly what's going on with a single account. You guys are awesome, and I tell everyone I know about you.”
Jim Knowledgeable Staff
“Thanks so much! We passed the PCI scan and we are now compliant with the PCI scan validation requirements.”
Patricia PCI Compliance
“You have been exceptionally supportive of me and my business through the years and have been a source of comfort when so much seemed so challenging at times — most notably when the server crashed and your team figured it out and had us back online so quickly. I have never forgotten this.”
Sophia Exceptional Support
“We truly appreciate your team's help and expertise. What an excellent service you provide!”
Dan Excellent Service
“My experience with Server Surgeon has been nothing short of spectacular with your team always going above and beyond my expectations whenever I have needed help. I thank you for that and will be happy to recommend you to anyone who can use your services.”
Marcel Above and Beyond
“It's really nice to be able to concentrate on doing what we do best — web design, development and SEO — rather than spending hours/days on Linux forums hoping to find a fix, when in reality we haven't got a clue how to manage a Linux server to the commercial standard that's required.”
Chong Keeps Us Focused
“Great thanks guys, I'm really impressed with how quickly you fixed this. You never know how good your support is until you need it.”
Roly Fast Response
“I don't know what to say. I am so over the moon with your fast attention and patience in solving the issues. I can see that the websites on the server are back to normal and working again. I look forward to having Server Surgeon as a critical partner into the future.”
Paul Over the Moon
“Thank you for your excellent help. Times like these we are very glad we have you guys looking after all our servers.”
Peter Excellent Help
“Thanks again for your prompt and thorough response despite the holiday season. I will highly recommend your services.”
Marcel 24/7/365 Support
“Thank you for being there in times like these. I have been out of the office all day and I have only just got back to find that there had been a problem and you have already got it all sorted (thanks heaps).”
Rookie Proactive Monitoring
“You guys ROCK! The best support I have ever had. The decision to go with you guys is one of the best decisions I have ever made.”
Andy Best Decision
“Whoever worked on the server did a great job and wrapped up the morning issues quickly. I was able to email clients right at 12 noon (when I told them I would) and let them know that maintenance was complete. Thanks for a great job.”
Steve Migrations
“Wonderful! You guys are the best investment I could make!”
Roberto Best Investment
“I wanted to reach out to say thank you so very much, to you and your entire team, for going above and beyond in helping us handle that very stressful, unpleasant experience. Every step of the way, literally around the clock, your team was there to help, provide answers, insights and guidance.”
Jenniffer Around the Clock
“You migrated our setup over the holidays. Your team's proficiency and professionalism is top notch. Looking forward to growing with you for years to come.”
Alireza 24/7/365 Migrations
“This email was just an email to let you know how good you guys at Server Surgeon really are. I just thank you guys at Server Surgeon for being there for me… Seriously! What would I do without you when it comes to troubleshooting — you guys are bloody awesome.”
Rookie Troubleshooting
“I really appreciate your highly competent and courteous support staff — I've never had such quick and accurate solutions and service before regarding my websites. I've shared on Facebook groups how good you are and if you ever want a reference or review, please let me know.”
Vicki Highly Competent
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