Server Surgeon recognizes the importance of protecting the privacy of personal information about our customers. Personal information includes all of the personally identifying information that is provided to Server Surgeon. Server Surgeon is sensitive to these privacy interests and believes that protecting valuable personal/financial information is one of Server Surgeon’s most significant responsibilities.
The policies outlined below describe Server Surgeon policies to protect your privacy.
Use, Collection and Retention of Client Information
Server Surgeon collects, retains and uses only the information about our customers that is required by law to administer Server Surgeon business and provide high-level services to our clients. We retain this information no longer than necessary to meet these objectives.
Maintenance of Accurate Information
Server Surgeon has established procedures so that a client’s financial information is accurate, current and complete in accordance with reasonable commercial standards. Any request to correct inaccurate information is responded to within a timely manner.
Limiting Employee Access to Information
All Server Surgeon employees are educated about the importance of privacy and confidentiality. Only those employees having a business reason for knowing such information have access to personally identifiable information.
Protection of Information via Established Security Procedures
Server Surgeon maintains rigorous security standards and procedures regarding unauthorized access to customer information.
Restrictions on the Disclosure of Account Information
Server Surgeon provides information about customer accounts or other personally identifiable data to third parties only when:
- the information is provided to help complete a customer-initiated transaction,
- the customer requires it,
- the disclosure is required by or allowed by law, or
- it is necessary to process transactions and provide our services.
Maintaining Customer Privacy in Business Relationships with Third Parties
If it is necessary to provide personally identifiable customer information to a third party, Server Surgeon shall insist that the third party adhere to similar privacy principles that provide for keeping such information confidential.
Disclosure of Privacy Principles to Customers
Server Surgeon customers have the right to know what information we keep about them and how the information is used. Customers have the right to have any inaccurate information corrected or deleted.
Questions about this policy
For privacy-related questions or to exercise your right to access, correct, or delete information we hold about you, email sales@serversurgeon.com or use our contact form. Our Terms of Service describe the legal agreement between you and Server Surgeon.