24/7 Server Monitoring
Constant monitoring of your Linux server — CPU, memory, disk, network, RAID array, outbound spam outbreaks, the kernel and systemd, and the response of every service: MySQL, MariaDB, PostgreSQL where present, PHP, PHP-FPM, Apache, Nginx, LiteSpeed, Postfix, Exim, Dovecot, BIND, FTP, and SSH — plus whichever panel sits on top (cPanel, Plesk, DirectAdmin, Virtualmin, or none). Custom website sanity checks, application probes, port and connection monitors added on request. Alerts land in our Linux server management queue, not on your phone.
24/7 Server Support
Unlimited 24/7/365 ticket support for anything on your Linux server. Blocked outbound email and SMTP bounces, IMAP and Dovecot connection issues, SSL and TLS certificate renewals, slow WordPress sites and wp-admin lockouts, DNS, SPF, DKIM, and CNAME changes, firewall and ModSecurity rule updates, cron failures, .htaccess and file permissions, malware scans, reboots, outages, and any system administration task you can describe in a ticket. Standard tickets respond in ten to thirty minutes, urgent in five to ten. No ticket limit, no hourly charges.
Linux Server Hardening
Advanced CSF firewall tuned to your Linux server traffic, with Login Failure Daemon blocking brute-force attempts on the panel (if any), FTP, SSH, and email. Linux socket monitor, Logwatch, Rootkit Hunter, and chkrootkit catch unauthorized processes and rootkits. ModSecurity and PHP hardening on request. SSL on every domain through Let’s Encrypt or your certificate of choice. SSH and DNS hardening, kernel patching, and secured /tmp + /var/tmp + /dev/shm. CloudLinux integration when your Linux server runs it. PCI compliance assistance for e-commerce servers.
Linux Server Setup
Full build of a new Linux server when you need one. Linux OS install, our hardening baseline, and configuration of the services you will host — including any of cPanel, Plesk, DirectAdmin, or Virtualmin if you want a control panel, or a clean vanilla Linux stack. Let’s Encrypt deployed for valid SSL on every domain. Hostname plus forward and reverse DNS configured. DNS templates ready for every domain you add, with DKIM, SPF, and DMARC enabled on every mail domain. We migrate your existing websites, databases, and applications from the old server before the cutover.
Linux Server Migrations
Linux server migrations completed with the lowest possible downtime. Final fast-sync runs just before the cutover, then DNS flips. End users wake up on new Linux server hardware without a status-page incident. We migrate panel-to-panel, hardware-to-hardware, and bare-metal-to-cloud — AWS EC2 to DigitalOcean, or any source to any target. CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations completed without losing customer data. Hostname, DNS, mail, and SSL certificates cut over cleanly.
Linux Server Backup
Backup is a separate Linux server backup service that we recommend for every Linux server. Seven daily and four weekly backups retained, with Backup Restoration to any server, monitored daily for failures. See Linux Server Backup.
Disaster Recovery
Disaster recovery is the highest-priority work we do as part of your Linux Server Management. From server compromises and hard drive failures to accidentally deleted databases and user accounts, we work around the clock until your data is fully restored. Depending on severity we can often recover from a crashed drive or server-wide hack without a backup. Backup Restoration from any backup source you have — ours, the hosting provider’s snapshot, or whatever R1Soft or JetBackup left behind. Reboot, restore, and triage the moment the alert hits.
Linux Updates & Patching
Your Linux server’s OS patch level kept current. Kernel and core utility upgrades applied, reboots scheduled and notified. Security patches for major Linux outbreaks applied promptly. Major PHP upgrades done with rollback ready. MySQL and MariaDB version upgrades, including major-version migrations on InnoDB and MariaDB Galera cluster setups. CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations performed without losing customer data.
Software Installation
OS-level software installs on your Linux server. Java and Tomcat for application servers. Apache, NginX, LiteSpeed, and PHP-FPM for the web stack. Varnish, Squid, and Solr for caching and search. MySQL, MariaDB, and PostgreSQL for databases. CloudLinux and CageFS for tenant isolation. BIND for DNS. WHMCS for billing. MagicSpam and MailScanner for mail flow. Git, OpenVPN, Cloudflare, and most third-party Linux software with an install guide.
Apache & NginX Optimization
Apache, Nginx, LiteSpeed, and PHP-FPM pool sizing for your traffic profile. MySQL & MariaDB Optimization — query tuning, memory buffers, thread cache, slow query log review. In-memory RAM disk for tmpdir; Memcached and REDIS as object caches. HTTP/2 enabled, mod_deflate and mod_gzip compression. Disk I/O bottleneck triage. Memory pressure root cause analysis. Relocation of MySQL data to SSD or NVMe when available.
Email & Mail Servers
Postfix or Exim configuration. Dovecot IMAP and POP3 tuning. Webmail (Roundcube) lockout fixes. SMTP relay setup. DNS records for SPF, DKIM, and DMARC. Spam control with SpamAssassin. Whitelist and blocklist management. Mail queue triage and bounce loop diagnosis. Mailbox quota issues. Blocked outbound email and IP delisting. The everyday email work that hosting companies forget to ask for until it breaks.
And Much More
Root work, account changes on whichever panel you run, DNS zone work, SSH access management, cron jobs, certificate installation and renewal, firewall rule changes, .htaccess and file permissions, log file analysis, WordPress and wp-admin recovery, the ten-minute things and the four-hour things.
